Contact information

Contact Us

Thank you for visiting CloveraWear. If you have any questions about your order, shipping, returns, products, or general inquiries, please feel free to contact us. Our customer support team will do our best to assist you.

Customer Support

If you need help with an order or product, please contact us by email:

Email: support@CloveraWear.com

To help us respond faster, please include your order number and the email address used when placing your order.

Order Support

For order-related questions, please include the following information when contacting us:

Your order number;
The email address used to place the order;
A brief description of the issue;
Photos or videos, if the issue is related to damaged, defective, or incorrect items.

Shipping & Tracking

If you have questions about shipping status or tracking updates, please contact us with your order number. Tracking information may take 2–5 business days to update after the package has been shipped.

Please note that delivery times may vary depending on destination, carrier conditions, customs processing, holidays, weather, or other factors beyond our control.

Returns & Refunds

If you would like to request a return, refund, or exchange, please contact us before sending any item back. Returns sent without prior approval may not be accepted.

For more details, please review our Return & Refund Policy.

Business Inquiries

For business cooperation, supplier inquiries, or other partnership opportunities, please contact us by email.

Email: support@CloveraWear.com

Response Time

We usually respond to customer emails within 1–3 business days.

During weekends, public holidays, peak seasons, or promotional periods, response times may be slightly longer. Thank you for your patience and understanding.